I lose all my videos. In a beautiful morning, it unable to play my videos.

It always shows "Video Cant Be Played" whenever i try to play videos that are in my vault, this sucks & it also needs some advanced protection so that it cant be stoppes or uninstalled in settings 3/5

Only thing I can complain about is it is telling me now that non of my pictures are backed up. Fix that? 4/5

This app not secure for long time....W T F°°k I'm losing my favorite pics.. 1/5

Switched phones all pictures in previous phone are unaccessable its a piece of crap app. 1/5

I've been using this application for years and it's great and gas continued to improve...it's a must have if you ask me... 5/5

Worstest updates ever... older version was far more better and less complicated... i have lost all my videos. . It shows backing up.. and suddenly all videos vanished... its gross ... i regret updating... i hate it... :( 1/5

Very discrete. No problems I found with app so far. Good job. Update is even better. Great job!! 5/5

Can't view any of my favorite pictures this site sucks 1/5

Unhiding and hiding images gets too slow.. Too slow.. And during unhiding or hiding some images crashed. Hate it now 1/5

Becuz wen i am selecting fake pin it is asking to upgrage and taking money very disgusting app 2/5

I liked it does what its suppose to do, but i tryed opening my pics through a different phone and the pics didn't show i don't know why. And thats the only thing i disliked, if you can help it I'd appropriate it! 4/5

Awesome app hides and doesn't show anything when you hit the recent apps button. 5/5

I lost all my personal photos thanks to this app. You can't trust it. 1/5

Sorry I've been using this free app for along time as a gr8 place to protect my pictures in order b4 I transfer them to my computer storage which is alot safer than any Cloud .but now I was forced to password etc so now I've emptied all onto computer & now I'm deleting this app off my cell-phone forever. Good by ? 1/5

After getting a new phone and reinstalling keep safe, none of my pictures are here! All of my albums are in the safe and the number of pictures that were once in the albums is listed but the folders themselves are empty! Sad, sad day!! 1/5

Crappy update, now it shows the last photo opened in the recent tabs if I go to the home screen right from the app WHICH IS USELESS!!! 1/5

Why are my pictures automatically backing up? I don't want my pictures anywhere but where I put them. If I lose them I'd rather lose them forever than someone else get a chance to see them. 1/5

I especially love that you can turn your phone over and the app automatically closes. 5/5

Im sure I registered my email address but now that I have to reset my pin because I forgot it. It says im not registered. But I received and email when I unlocked the premium features. 4/5

Ok before I updated it I had a fake pin with pictures in it. But ever since I updated it all the pictures in that fake safe are gone what the hell ? Please respond? And help me out 2/5

Was a great app. Would have rated it higher but now you have to have a premium account to do anything. 3/5

I like it ! Now, I can keep my files and photos in a safe place without anyone sees it. 4/5

You're the only app not dumb enough to put the word HIDE in there title.-_-"" 5/5

A perfect app for safeguarding my privacy!!!! Loved it!!! Its working fine till now too... :-) :-* 5/5

Its very gud app we can hide our prersonal pics nd video i like it 5/5

Changed my rating due to the features I once used you now have to pay for. When I went to get premium to take care of it the cost was outrageous. Will gladly pay if they cut the price down 3/5

I haven't been able to access my pics in months... and months. 1/5

Due to customer services quick response & my miss judgment I think this app is great for keeping your pictures & videos safe! 5/5

I love this app.. Its secure and very easy to manage! 5/5

I can place all my photos that I want to hide here for free and no one can access them but me.. 5/5

Worked fine until the latest updates. Cant play videos, pics are blurry and can't even move anything out of the safe. Un-fix the fixes! 5/5

Can't see my pics still after over a year and they won't fix it or get my pics back 1/5

Not sure how many images you can hold there but works flawless so far . I was just given a month to try premium (thanks btw)so far so good with everything backed up 5/5

Im starting a petition to bring back the free option of the fake screen + long press which has been made available only to the premium version. Please guys!!!! 4/5

This is an amazing app! Totally worth the $23 annual fee! I've had this app in my previous 3 phones and completely recommend it! People who complain about it and can't see their pics is because they don't want to pay for the app! $23 is completely worth it! I've taken pics and recorded small quick vids and saved them very fast into this app! Icon is offered every time u want to share a pic or vid! Worth it! Worth it! Worth it! Stores long hour vids and any pic! Easy to view and manage! 5/5

Good. But has some flaws. Slow when hiding and unhiding. You better let us sync the videos. Also when my other device was lost, someone deleted some of the pics there and it also got deleted in my current device. Also we need fake pin for free. And sometimes pics get corrupted or magically deleted. Please fix this for us. Thank you so much. 4/5

The files are taking too much space on my device storage but I can't even move them to my SD card!? Help love the app works great I just wish all of it could be on my SD 3/5

As others have reported, keepsafe shows folders and count of images but thumbnails are blank and opening image just shows a black screen. unhiding doesn't work either. Tried reinstalling and app warns if you try to use a different email address to the one the vault was using so I know that's not the problem. I tried contacting keepsafe months ago and just got standard reply about "we know about this...will be fixed in future update". Several updates since then still hasn't fixed problem. I wouldn't risk adding anything to this app unless you have another backup copy somewhere else first. Yet another update comes along and still the problem isn't fixed! - many months and updates have come and gone, still no fix, still 1 star 1/5

I seriously don't know how many of you guys can give this a bad rating? It works as it says it does and it base numerous features to keep your files private. What more can you expect? A car??? Lol, great app, download it if you haven't already. 5/5

I've tried working with y'all to no avail. I'm still unable to retreive my photo's from your cloud. !!!!!!!  2  3  4  5  6  7  8 What did you with my pics and vids!!!!!??? You've kidnapped them and holding for ransom. No warning nothing just hide them in the clouds. Wife just cant get you to release hers!!!I. n. I've tried working with y'all to no avail. I'm still unable to retreive my photo's from your cloud. 1/5